Q: What forms of Payment do we accept?
A: Cash, Visa, Mastercard and Government Purchase Order/Voucher.
Q: Are there any Add'l Charges other than those quoted?
A: There is a $20.00 surcharge for pickup's between 12 midnight and 6am.
Q: Are Tolls included in the Rate?
Q: Do I need to make reservations?
A: Recommendations are strongly recommended 48 hours in advance but are not required. Last minute service requests may find we have no availability at that time or an extended waiting period.
Q: What is your reservation requirement?
A: All Reservations require a valid credit card and prior approval.
Q: What is our cancellation Policy?
A: All No Shows will be charged the full fare. Reservation Cancellations must be made at least 24 hours prior to the trip or there will be no refund.
Q: Does our Rate include waiting time?
A: Yes for up to 30 minutes after scheduled flight or Train reservation time. After that waiting time fees will be assessed. We do everything we can to monitor your flight times to insure we do not wait for extended times.